Privacy Policy
We are committed to protecting the privacy of our customers and contractors. This policy outlines how we collect, use, and safeguard your information.
1. Information We Collect
We collect information necessary to provide our AI receptionist service, including your business name, contact details, and the specific lead conversion goals you wish to achieve.
2. How We Use Your Data
We use your data to manage your account, respond to support requests, and provide the AI receptionist service that captures and qualifies leads for your business.
3. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, or damage. Our systems are designed with high-availability and security in mind.
4. Legal Compliance
We comply with applicable data protection laws and regulations. By using our service, you consent to the collection and processing of your information as described in this policy.
5. Contact Information
If you have any questions about this privacy policy, please contact us at hello@callflow.ai.
Terms of Service
Welcome to CallFlow AI. By accessing and using our platform, you agree to the following terms and conditions governing the use of our AI receptionist and lead-conversion services.
1. Platform Access
You may access the CallFlow AI web dashboard and mobile applications for a limited period. Continued access requires a valid subscription and payment of the applicable monthly fees as outlined in our pricing structure.
2. AI Receptionist Use
The AI receptionist is provided to answer incoming calls, capture lead information, and qualify leads for your business. You agree to use the service solely for the purpose of lead generation and conversion for your home-service business.
3. Lead Capture & Routing
We utilize advanced algorithms to route urgent jobs and missed calls to the appropriate service provider. You acknowledge that the lead qualification process is managed by our AI system, and you agree to follow up with the lead as captured.
4. Data Privacy
We collect and process information to provide our services. Your data is protected under strict privacy policies. By using our platform, you consent to the collection and use of your business and customer information as described in our Privacy Policy.
5. Limitations of Liability
CallFlow AI provides the AI receptionist as a service. We are not liable for any direct, indirect, or consequential damages arising from the use of our platform or the services provided by the AI receptionist.
6. Termination
We reserve the right to terminate your access to the platform at any time with or without cause. Upon termination, you must immediately cease all use of the AI receptionist and associated dashboard features.